Privacy Policy

Introduction

HopeBless ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy describes how we handle your personal data when you visit our website, purchase our organic products (Milk, Cow Ghee, Shilajit, Jergee, Oils, Paneer), or interact with us.

By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment information (processed securely through third-party payment gateways)

2. Non-Personal Information

  • Browser type and version
  • IP address
  • Device information
  • Pages visited on our website
  • Cookies and tracking data for website performance and analytics

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Respond to your inquiries
  • Improve our website and services
  • Send updates, offers, and promotional communication (only with your consent)
  • Maintain records for legal and operational purposes

Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Delivery partners for order fulfillment
  • Payment gateway providers for secure transactions
  • Service providers who help us operate our website and services

These partners are obligated to keep your information confidential and secure.

We may also disclose information if required by law or legal processes.

Data Security

We implement strict security measures to protect your data from unauthorized access, loss, or misuse. While we use reliable technologies and practices, no method of transmission over the internet is 100% secure.

Cookies & Tracking Technologies

Our website may use cookies to:

  • Provide a smoother browsing experience
  • Remember your preferences
  • Analyze website traffic and user behavior

You can control cookie settings through your browser.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing messages at any time

To exercise these rights, contact us at hopeblessfarm@gmail.com.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect data from children.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us:

HopeBless Farms

  • Email: hopeblessfarm@gmail.com
  • Phone: +91-8929395234
  • Village Goyla, District Muzaffarnagar, Uttar Pradesh – 251318, India