Terms & Conditions

Introduction

Welcome to HopeBless. By accessing our website or purchasing our organic products—including Milk, Cow Ghee, Shilajit, Jergee, Oils, Paneer, and other farm-fresh items—you agree to the Terms and Conditions below.

Use of Website

  • You must be at least 18 years old to place an order.
  • You agree not to misuse or perform unlawful activities on the website.
  • All content belongs to HopeBless and cannot be copied without permission.

Product Information

  • All products are organic and naturally produced.
  • Descriptions and pricing may vary slightly.
  • Perishable items must be stored properly after delivery.

Ordering and Payment

  • Orders can be placed through the website, phone, or WhatsApp.
  • Payments are processed securely through third-party gateways.
  • We may accept or reject orders based on availability.

Pricing and Taxes

  • Prices are listed in INR.
  • Prices may change without prior notice.
  • Taxes will be added where applicable.

Delivery Policy

  • Delivery is limited to selected areas.
  • Delivery times may vary due to conditions beyond our control.
  • Customers must be available at the provided address to receive perishable items.

Cancellation Policy

  • Perishable product orders cannot be canceled once processed.
  • Non-perishable orders can be canceled before dispatch.
  • We reserve the right to cancel orders if necessary.

Return and Refund Policy

Due to the nature of perishable products, returns are only accepted if:

  • The product is damaged on arrival.
  • The wrong product was delivered.

Issues must be reported within 2 hours of delivery with photo/video proof. Refunds are processed within 5–7 working days through the original payment method.

User Accounts

  • Users must provide accurate and complete information.
  • You are responsible for protecting your login details.
  • Any unauthorized account use should be reported immediately.

Intellectual Property

All trademarks, visuals, and content belong to HopeBless. Unauthorized use is prohibited.

Limitation of Liability

  • We are not liable for delivery delays caused by external factors.
  • We are not responsible for misuse of products after delivery.
  • We are not liable for allergic reactions unless due to proven contamination.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or policies.

Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

Contact Us

For any questions or clarifications, contact:

HopeBless Farms
hopeblessfarm@gmail.com
+91-8929395234
Village Goyla, Muzaffarnagar, Uttar Pradesh – 251318